Call Center
Our call center, located in San Diego, California, provides clients with unparalleled service and guaranteed results.
We offer a range of services to meet your telephone needs:
- 110 CATI Internet-enabled stations that operate 16 hours a day, seven days a week.
- Pro-T-S Dialer with both power and predictive capabilities.
- Multi-mode web-to-phone or phone-to-web capability.
Experienced interviewers specialize in reaching and talking with not only general consumers, but sensitive audiences such as Healthcare, Business-to-Business and Technology to help you connect with even the most unreachable respondents. And because Luth’s call center is located in the U.S., you do not need to worry about language, cultural and time-zone barriers that often hamper results from off-shore telephone interviewing.
We can utilize a variety of methods, such as working from a proprietary client sample or purchasing lists to identify specific audiences. Beyond traditional approaches, what distinguishes us is an integrated multi-mode capability with exclusive access to the SurveySavvy® Community where we can recruit from web-to-phone. Our goal is to provide quality research data collection services with results you can trust and act on.
To learn more about Luth Research solutions and how we can help you, contact us.